How to get people to listen

How to get people to listen

“Tell me a fact and I’ll listen. Tell me a truth and I’ll learn. But tell me a story and it will live in my heart forever.” I love this Native American saying. It makes me think of my days working for a theatre company, touring schools with historical drama workshops....
The Perfect Apology

The Perfect Apology

We went for a family lunch at the pub on Sunday. We were given a two hour sitting, which I understand (pubs need to get as many covers in as they can right now, and to be honest, with three kids, two hours is more than enough to be sitting down!). We waited an hour...
Leading your Virtual Team Meetings

Leading your Virtual Team Meetings

We all know the deal: second wave…social distancing…WFH for the foreseeable…As a team leader, your job is now a whole lot harder, especially when it comes to facilitating your team meetings. We’ve all taken for granted those casual conversations in the lift; the...
Learn from watching others: Jacinda Ardern

Learn from watching others: Jacinda Ardern

The Prime Minister of New Zealand has received much praise for her handling of the Covid crisis. Regardless of whether we agree with her policies, we can learn a lot about leadership from a woman who is a very effective communicator, both formally and informally....
Learn from watching others: Donald Trump

Learn from watching others: Donald Trump

What’s your most recent Google search? I’ll tell you mine: “Does Donald Trump have a public speaking coach?”. (I can’t find any evidence of one. This may or may not surprise you). This week, he gave his first Coronavirus briefing since March, when he famously...
Don’t forget your Zoom rules!

Don’t forget your Zoom rules!

Now we’re on day 27915 of lockdown, we’re into our stride. We feel we’ll never need to go back to the office; online conferencing is where it’s at. The problem is that the more used we get to something, the more casual we tend to get. I’m noticing standards are...